Shipping and Info


Care

All MLD jewellery is made with love and care with the intention to be worn everyday. Your silver may tarnish if exposed to different everyday chemicals, pH on skin, chlorine and various other perfumed lotions. If this is the case, you can just use some soapy water with a soft bristle brush, or a jewellery polishing cloth. 

Shipping

*CHANGES DUE TO COVID-19*

Australia Post have put all guarantees on express post on hold. Please note that if you select express post during this time we cannot guarantee an express post time frame. Thanks for your patience during this strange time. Stay safe :)

All items are shipped using Australia Express post and are charged at a flat rate of $15 postage and handling within Australia. 

All items listed on the web store are made to order and can take up to 2 weeks to arrive. If there are any changes to this timeframe, the customer will be notified. Sometime we have things in stock in the studio, so if you need you piece sooner, please email us hello@ml-d.co

For all international shipping enquiries please contact hello@ml-d.co

International Orders

Please note prices below are a guide only and are quoted in AUD. For heavier orders, please contact us for a quote. All items are sent via standard delivery using Australia Post. Tracking number provided when your order is sent. 

China - $22
USA - $22
UK - $28
Japan - $23
NZ - $22

Order can take 3-10 working days depending on which country you are located. 

For any other countries please contact hello@ml-d.co for a quote. 

MLD is not responsible for any items lost or stolen items. 

 

Refunds and Exchanges

All MLD jewellery is hand made with care and each item checked before sending. As each piece is hand made there might be slight variances to each piece, adding to each items individual characteristics and charm. If your items arrives faulty, please contact hello@ml-d.co within 5 days of goods received for an exchange. If you are unhappy with your item, exchange can be arranged for another product. If returning items for exchange please note they must be unworn and in original condition and packaging. 

Please do not hesitate to contact hello@ml-d.co for any further information.